Shipping policy
Shipping & Delivery
Shipping & Tracking
-
Within Germany: Shipped via DHL with full tracking.
-
International: We ship to [Insert Countries, e.g., Europe/Worldwide] via DHL International. Tracking information will be provided as soon as your order ships.
Delivery Times
Since each piece of jewelry is lovingly handcrafted and often made-to-order based on your selection, our standard delivery time is 5–10 business days.
For international orders, delivery times may vary depending on the destination and local postal services. In the event of high order volumes or complex custom designs, production may take slightly longer; we will always keep you updated on the status of your order.
Shipping Costs & International Fees
Shipping fees are calculated and transparently displayed at checkout based on your location.
Please note: For international orders outside the EU, additional customs duties, taxes, or import fees may apply. These charges are set by your local customs office and are the responsibility of the customer.
The Artisanal Process
Every piece of jewelry is created only after your order is placed. This ensures you receive a unique, handcrafted work of art rather than a mass-produced item.
Note: All jewelry is individually handcrafted upon order. Delivery typically takes 5–10 business days but may vary slightly for custom commissions or international shipping.