Terms of service
General Terms and Conditions (GTC)
1. Scope of Application
These Terms and Conditions apply to all orders placed through this online shop.
2. Contracting Party
Jana Katharina Hilker, Bertramstraße 21, 53721 Siegburg, Germany.
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer. A contract is concluded only upon receipt of an order confirmation.
4. Prices
All prices are final. In accordance with Section 19 of the German Value Added Tax Act (UStG) for small businesses, VAT is not charged or displayed.
5. Payment
Payment can be made via PayPal or Shopify Payments (Credit/Debit Card).
6. Delivery
Delivery will be made to the shipping address provided by the customer.
7. Retention of Title
All goods remain the property of the seller until full payment has been received.
8. Warranty
Statutory warranty rights apply to all purchases.
9. Product Condition / Handmade Nature
All products in this online shop are unique pieces or jewelry handcrafted by the artist.
Due to the nature of handmade production, the following variations may occur:
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Slight differences in shape, color, and texture.
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Minor deviations from the product images shown.
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Natural variations in the stones and materials used.
These variations are inherent to the production process and do not constitute a defect under warranty laws, provided they do not significantly impair the overall character of the handmade item.